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Information About Us

Full policy

This Website collects some Personal Data from its Users.

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Owner and Data Controller

PANTA RAY S.r.l. understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.


A sole shareholder company

Registered in Italy under company number MI – 1893684.

Registered address: Via Dante 7 – 20123 Milan (Italy).

Main trading address: Via Dante 7 – 20123 Milan (Italy).

VAT number: IT06451450966

Email address:

Telephone number: +39 02 36537250

Postal Address: Via Dante 7 – 20123 Milan (Italy).

We are regulated by ISO 9001-2015

This Website collects some Personal Data from its Users.

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: first name; phone number; email address; website; payment info; billing address; last name; VAT Number; company name; Tax ID; country; ZIP/Postal code; city; field of activity; various types of Data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.


The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.


  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User, Handling payments and Registration and authentication provided directly by this Website.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Registration and authentication provided directly by this Website

By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.

Direct registration (this Website)

The User registers by filling out the registration form and providing the Personal Data directly to this Website.

Personal Data processed: billing address; city; company name; country; email address; field of activity; first name; last name; phone number; Tax ID; various types of Data; VAT Number; ZIP/Postal code.

Contacting the User

Contact form (this Website)

By filling in the contact form with their Data, the User authorises this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data processed: email address; first name; phone number; website.

Google Fonts

Google Fonts is a typeface visualisation service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, that allows this Website to incorporate content of this kind on its pages.

Personal Data processed: Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Handling payments

Unless otherwise specified, this Website processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Website isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.


Stripe is a payment service provided by Stripe Inc.

Personal Data processed: billing address; email address; payment info; various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy; United Kingdom – Privacy Policy.

Further information about the processing of Personal Data

Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.


The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The means by which the Personal Data of the User is collected and processed.


The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.


Cookies are Trackers consisting of small sets of data stored in the User's browser.


Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.


Full policy

Terms and Conditions

The following terms and conditions (“Terms and Conditions” or “Terms” or “T&Cs”) govern all use of the website platform (the “Platform” or “Site”), including any use or viewing of any Content (defined below) and services available at or through the Platform (collectively, “Services”), by Platform visitors and participants (collectively, “Users”), both unregistered and registered (“Registered Users”). The Platform is owned and operated by PANTA RAY S.r.l., a sole shareholder company, with registered office in Via Dante 7 – 20123 Milan (Italy), VAT number: IT06451450966. The Services are offered to each User subject to such User’s acceptance of all of these Terms and Conditions and all other applicable terms and conditions, operating rules, policies and procedures that are communicated from time to time on or through the Platform by PANTA RAY S.r.l.

Please carefully read the following Terms before accessing this Site. By accessing the Site (which includes, visiting, registering, purchasing or accessing a course) you accept and agree to all of the covenants and conditions imposed in this agreement. If you do not agree to these terms, you may not access the Site. By using this Platform, you agree that you have read, understand and agree to these terms. You also agree to review this agreement periodically to be aware of modifications to the agreement, which modifications PANTA RAY S.r.l. may make at any time. Your continued use of this Site will be deemed your conclusive acceptance of any modified agreement. 

Nature of the content on the Platform

The content provided on the Platform is general educational material. While PANTA RAY S.r.l. takes all reasonable steps to ensure that the content provided on the Platform is accurate and up to date, the content is a snap-shot of what PANTA RAY S.r.l. considers to be the relevant key organizational resilience concepts as at the date the content was created. Accordingly, the content is provided “as-is” without any warranties of any kind including all implied warranties of fitness for a particular purpose, completeness and accuracy. In addition, to the maximum extent permitted by law, PANTA RAY S.r.l. disclaims all liability to you and any third party in relation to the use of the Platform and the content on the Platform. PANTA RAY S.r.l. does not represent or warrant that the Platform will be error-free, free of any viruses or bugs or compatible with any other software or material. PANTA RAY S.r.l. may change and/or update the content on the Platform from time to time without notice to you. 


There is a range of e-learning courses on the Platform. Once you purchase access to a course, you will have 3 weeks to complete it from the date of purchase. You will be emailed an automated reminder one week prior to the course expiry. If you successfully complete the course/s by the deadline, you will be issued with a certificate of completion in relation to that course/s. If you do not successfully complete the course by the deadline, then your access to it will cease (you will continue to have access to your account) and you will not be eligible for a refund.

Information and login details

In order to access a course, you will need to set up an account. This will require you to create a login name and password. You must maintain the security of your login details and you are responsible for all activity that occurs on or through your login details (whether authorised by you or not). You must change your password immediately if you believe that your login details have been used without authorisation. PANTA RAY S.r.l. will not be liable in relation to any failure to comply with these obligations. You agree that all information you provide to PANTA RAY S.r.l. via the Platform (including when setting up an account and afterwards) is current, complete and accurate.

Courses are for personal use only

Access to each course is restricted to the person who is the registered account holder (“Registered User”). The Registered User will not share access to any course with any other person (including by using the Module in a group setting, classroom type setting or similar) or allow any other person to access any course through the Registered User’s account.


Courses may be paid either by credit/debit card or through bank transfer. In case the user holds an account in a currency other than Euros, the price displayed in Euros will be converted according to the current exchange rates applied at the time of the purchase by Stripe or the user's bank account, according to the chosen payment method. Courses purchased cannot be cancelled or refunded.

PANTA RAY S.r.l. will raise an invoice for the course fees in electronic format (for Italian businesses) or via email (for non-Italian companies and single clients). Fees will include VAT (if applicable), according to the current regulation.

Registered Users must make payment within 30 days of the date on the invoice. Registered Users may access the course/s only after that payment has been completed and verified.

Please contact for further information if required.

Certificates of completion

The purpose of each certificate of completion issued on the Platform is to certify that you have successfully completed the course named on the certificate. The certificate does not certify that you are qualified or equipped to perform any task or carry out any activity. A copy of each certificate of completion that you are entitled to will be emailed to the address you provide as part of the registration process. Please ensure that your anti-Spam settings will allow for the delivery of the certificate to your inbox.

Use of the Platform

PANTA RAY S.r.l. grants to you a non-exclusive, non-transferable, revocable licence to use the Platform in accordance with the instructions on the Platform and these Terms and Conditions. In your use of the Platform, you agree not to do anything that may cause undue inconvenience, disruption or offence to PANTA RAY S.r.l., or that may affect the security or operation of the Platform, any services offered via this Platform or any network or system underlying or connected to them.

Intellectual property

All of the content on the Platform (including text, videos, images, trademarks, layout and look-and feel) (“Content”) is subject to copyright and other proprietary rights belonging to PANTA RAY S.r.l. or its licensors. You agree not to copy, reproduce, share, post, modify, transmit, distribute, store (including in electronic form) or in any way exploit, any Content other than as expressly set out in the instructions on the Platform or these Terms and Conditions, or permit any other person to do so.


PANTA RAY S.r.l. may terminate your rights under these Terms and Conditions (and access to the courses and Platform) immediately by notice in writing if you: a) breach these Terms and Conditions; or b) use the Platform in any way that is inappropriate, illegal or may adversely affect PANTA RAY S.r.l. reputation in any way.

Performance of the Platform

The courses are provided on a streamed basis via a third-party website and payment for access courses is made through a third-party payment website. PANTA RAY S.r.l. does not guarantee that you will always be able to access the Platform or payment websites, or that the Platform or the third-party websites will be error-free. PANTA RAY S.r.l. will not be responsible for any delay, lack of availability or poor performance of the Platform or third-party websites.


These Terms and Conditions are governed by the laws of Italy without reference to principles of conflict of laws. You agree to be bound by Italy’s law and to submit to the exclusive jurisdiction of the courts of Italy in connection with the interpretation or application of these Terms and Conditions. The Registered User may not assign, transfer or subcontract its rights or obligations under these Terms and Conditions with the prior written consent of PANTA RAY S.r.l. PANTA RAY S.r.l. may assign, transfer or subcontract its rights or obligations under these Terms and Conditions without the consent of the Registered User.

Last update: February 22nd, 2021